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Instructions on withdrawel

You have the right to withdraw from this contract within 14 days
without giving any reason. The withdrawal period will expire after 14 days from the day of the
conclusion of the contract (= day of the binding registration).


To exercise the right of withdrawal, you must inform of your decision
to withdraw from this contract by an unequivocal statement (e.g. a
letter sent by post, fax or e-mail). The withdrawal has to be sent to:
TANDEM Köln, Rolandstr. 57, D-50677 Köln
Fax + 49 (0) 221 310 10 74 - Mail info@tandem-koeln.de

You may use also the withdrawal form on our website.


To meet the withdrawal deadline, it is sufficient for you to send your
communication concerning your exercise of the right of withdrawal
before the withdrawal period has expired.


Effects of withdrawal


If you withdraw from this contract, we shall reimburse to you all
payments received from you, without undue delay and in any event
not later than 14 days from the day on which we are informed about
your decision to withdraw from this contract. We will carry out such
reimbursement using the same means of payment as you used for
the initial transaction, unless you have expressly agreed otherwise;
in any event, you will not incur any fees as a result of such
reimbursement.
Reimbursement will be made within 14 days from the day on which
you communicate your withdrawal from this contract with us. We
may withhold reimbursement until payment of services agreed upon
and used has been received. You will be charged the fees
corresponding to the amount of course time having taken place until
 

Tandem Köln

TANDEM Köln

Rolandstr. 57
D-50677 Köln

+49.(0)221.310 10 30
Fax: +49.(0)221.310 10 74

info@tandem-koeln.de
WhatsApp: +49 177 3555642

Office hours:

Monday to Thursday 10 a.m. - 2 p.m. and
4 p.m. - 7 p.m.

Fridays for Future 10 a.m. -  4 p.m.

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